Bachelors Degree in computer science or related field. Maintain a broad knowledge of state-of-the-art technology, equipment, and or systems.

Answer the phone, redirect calls, and take messages. Greet customers, guests and employees (in person and regular attendance is required).

Develops appropriate care plans in coordination with the patient/family, provides social work services as indicated, and assesses social work and team services

Must have a Nursing Degree from an accredited college or university, prior experience in long-term care preferred but not required, current unrestricted license

Act as back-up for team leads to deal with escalated calls, settlement responses, etc. Conduct team and individual skill building training sessions with team