NO WEEKENDS!!! BEST PAY PLAN AND BENEFIT PACKAGE IN THE VALLEY!!!

Looking for experienced aftermarket service writer. Amazing pay plan with no ceiling on commissions, excellent benefits and health insurance. Amazing support structure with the best technicians in the area. Looking for someone who wants to move up. We are growing rapidly and we need someone who wants to grow within the company. This position is for a very busy location, so we must hire someone with experience. We have writers currently making 7-15k per month. Only serious inquiries please.

Reports to:​ Owner or District Manager Hours: ​Full-Time

Purpose & Objective:

The Service Writer role is a very important to the success of our business. The primary job of this position is selling customers the recommended services and repairs made by the technicians based on the customers needs, goals, and desires. This role also assists in the administrative and customer service aspects of the business.

Job Responsibilities and Duties:

Primary:

● Sales: ​Sell repairs and service to customers based on their needs goals and desires, using company guidelines and best

practices. Secondary​:

● Customer Service:​ Assist customers by answering questions and inquiries over the phone, via email, and in person.

● Administrative: Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts

as needed under direction of manager.

● Other tasks: ​Fill in on tasks as needed to maintain the flow of the shop. Examples could be: running a shuttle, checking out

customers, cleaning the bathroom, picking up a part, or any other task that can be safely completed which is needed.

Minimum Qualifications:

● Sales Experience: ​Must have at least 5 years experience in after market service writing and demonstrate an ability to sell.

● Organizational & Focus Skills:​ Must be able to work and complete work tasks in a timely fashion in an environment that has

constant distractions and interruptions.

● Computer Knowledge:​ Must possess a working knowledge of how to use a Windows computer. This includes the ability to

type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use

common office software such as word processing and spreadsheet programs.

● Communication Skills: ​Must be able to communicate in English fluently, both in verbal and in written form. This includes the

use of a telephone.

● Math Skills:​ Must possess ability to count. Must know how to perform basic math functions using a calculator.

● Physical Demands:

○ Must be able to get into and out of various vehicles without assistance.

○ Must be able to drive a motor vehicle with passengers.

Job Type: Full-time

Pay: $50,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Application Question(s):

• How many years experience do you have. Estimating Parts and Labor using software such as: Mitchell1, RO Writer, YES, Techmetric or other aftermarket estimating software?
• How many years have you estimated Parts from FMP, Parts Authority, Worldpac, SSF or other aftermarket parts houses?

Experience:

• After Market Service Writing: 5 years (Required)
• flat rate shop: 5 years (Required)

Work Location: One location

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