Certified Medical Assistant

UnityPoint Health – Black Hawk Grundy Mental Health Center

Shift: Full-time; Days

Benefits Eligible

Sign-On Bonus Available: $3,000 paid over 1 year

• Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

• Triage functions with patients coordinating with providers, therapists and other CMHC staff regarding the outcomes, recommendations.
• Room patients for providers collecting vitals, updated medication list, etc. entering that information in our EHR.
• Administer Long-Acting Injectable medications if necessary and experienced in doing so.
• Monitor patients on Spravato during treatment.
• Coordinate care with MHC staff and providers within the community.
• Complete prior authorizations for medications.
• Complete and process lab requisitions coordinating with patients and others.
• Complete medication refills in accordance with provider directives.
• Answer phones, emails, faxes, etc. within 24 hours.
• Make referrals to other entities as appropriate or directed by MHC staff.
• Meet with pharmaceutical company representatives as a proxy for the providers.
• Develop good working relationships with community entities, e.g. pharmacies, medical offices, hospitals, community providers to ensure quality, professional care and treatment of mutual patients

• Completion of an accredited Medical Assistant program.
• 1-3 years in the healthcare field in an office or hospital setting.
• Valid driver’s license when driving any vehicle for work-related reasons.
• Certification as a Medical Assistant from a national accrediting body.
• Basic knowledge and understanding of mental health conditions.
• Ability to develop good working relationships with patients and staff. Demonstrated ability to communicate effectively.
• Basic understanding and utilization of Electronic Medical Records.
• Clear, succinct, meaningful documentation of services provided.
• Critical thinking skills and sound judgement.
• Experience in mental health settings preferred
• Experience in providing long acting injectable medications preferred