At least 3 years of experience providing customer service and technical support, including being a point of escalation for advanced technical support calls.

Essential Job Functions * Exceptional customer service and phone etiquette *Ability to maintain effective and organized systems to ensure timely patient flow *

Answers telephone, screens calls for managers, takes messages and conveys a warm, inviting and courteous voice to all callers.

Licensure/Certification: Medical Assistant/Phlebotomy License (WA state only). In this role, successful candidates will be responsible for all elements of the

Bachelors degree in computer science, information systems, or a related field. In-depth knowledge of ERP systems in a manufacturing or distribution environment