Customer Experience Specialist

Full Time

About us: Since 1980, Allegra of Bozeman has been the leader in providing high quality visual communication solutions to businesses and non-profit organizations in the Gallatin Valley. We take great pride in providing high quality products with excellent service. We are a family-oriented company offering a great work environment with great people who work hard and have fun. In order to meet the demand of our growing clientele and expanded offerings, we are looking to fill both part time and full time Customer Experience Specialist positions.

About you: You have a strong work ethic and an eye for detail. You are a well-organized person who is principally driven, and are urgent about your work. You have great interpersonal skills, you like people and make friends easily. You’re generally a happy person and having a great attitude comes easy for you. You’re punctual, used to meeting deadlines and an excellent communicator, in person, on the phone and via email. You prefer a fast past environment, you’re creative and consider yourself a problem solver.

Summary of Job duties

· Greet customers with a smile and excellent attitude

· Become fluent with our MIS system

· Become familiar with our products and services

· Communicate in person, on the phone and via email

· Create estimates

· Close out transactions

· Keep workstation clean and tidy

· Own your projects and follow through

· Work as a team member

· Work with customers to understand their needs and provide solutions

Desired Skills & Experience

· Sales & marketing experience

· Printing

· Graphic design

· Project management

· Print Smith

Allegra of Bozeman offers a competitive salary, life and AD&D insurance, PTO and paid holidays, Aflac supplemental insurance available, 401(k) with match.

Pay: $19.00 - $21.00 per hour

Hours of operation: 8:00 am-5:00 pm Monday-Friday. WEEKENDS OFF!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Paid time off
• Professional development assistance

Shift:

• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Bozeman, MT 59715: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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