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Customer Service Representative

Customer Service Representative

E.W. Wylie, LLC.

Fargo, ND

Job ID : 4d5a45566d79376151504b38784b706775513d3d

Job Description :

Who are we?

At E.W. Wylie we have been around since 1938. We haul specialized equipment & glass. We are a fast-paced company that puts emphasis on teamwork, communication, & respect. If you are looking to join a world-class team, apply today, because What Drives You, Drives Us!

Who are you?

You are a passionate person oriented towards customer service. You believe every interaction is equally important & deserving of the same level of care. Teamwork & communication are vital to you. With a close eye on the details, you enjoy ensuring that every piece is accurate. Taking on the responsibility to ensure that all customers have a positive experience with E.W. Wylie excites & empowers you.

What will you be doing?

  • Enter internal & external customer orders.
  • Check the accuracy of all customer orders to ensure profitability.
  • Schedule pickup & delivery appointments, along with calls, as necessary.
  • Ensuring drivers with additional duties requiring additional compensation are entered into the system accordingly.
  • Review customer reports of performance & alert the team to potential issues.
  • Ensure load details & fuel reports are entered daily.

What skills you bring to the table

  • Phenomenal attention-to-detail.
  • Excellent written & verbal communication skills.
  • The capability to perform under pressure while maintaining accuracy.
  • The desire to maintain a highly organized environment.

What your background looks like

  • High school diploma or GED equivalent.
  • 1+ year(s) customer service, preferred
  • 1+ year(s) data entry, preferred

More than just a great job, we offer great benefits!

  • Medical, Dental, Vision, & Life insurance.
  • 401(k) with matching.
  • Three weeks of paid-time-off, starting day-one.
  • Health savings account.
  • A world-class facility & on-site gym.
  • The chance to work with a supportive & knowledgeable team.
#wylietalent

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Company Details :

Name : E.W. Wylie, LLC.

CEO : Scott Hoppe

Headquarter : West Fargo, ND

Revenue : $25 to $100 million (USD)

Size : 201 to 500 Employees

Type : Company - Public

Primary Industry : Shipping & Trucking

Sector Name : Transportation & Logistics

Year Founded : 1938

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Details

: Fargo, ND

: 31236 - 39612 USD ANNUAL

: 53 days ago

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