Front Desk Receptionist – Orthopedic

Position Summary:

We are currently looking for a Front Desk Receptionist for Signature Medical Group in South County. This position will manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Front Desk Receptionist, you will be the first point of contact for our company. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Front Desk Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities:

• Greetand welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Schedule appointments
• Insurance Verifications
• Data Entry
• Collecting co-payments and outstanding balances
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills & Qualifications:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Medical office experience preferred
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (ex: fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Benefits:

Note: not all benefits apply to all openings

· Comprehensive medical, dental, vision, and life insurance

· 401 (k) and Pension Plan

· Flexible Spending Accounts

· Paid Time Off Program for vacation and holidays

Legal Statement:

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Job Type: Full-Time, 40 hours per week

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• O'Fallon, MO 63368: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Orthopedic: 1 year (Preferred)

Work Location: One location

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