Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Ensure overall consistency and high quality across the

BS, MS or equivalent in electrical engineering, preferably with coursework in design of electromechanical systems, logic and materials engineering.

Proactively monitors project execution and updates team on progress throughout project lifecycle. Build strong relationships with cross-functional teams to

Performing general office duties, such as answering telephones, photocopying, filing, and organization. Communicating with dental insurance providers and filing

Coach and develop Customer Service Representatives in all areas of performance including metrics and behaviors. 3+ years customer service experience.