Intake Coordinator

in Madison, WI

Step into an administrator role that makes every day rewarding. As an Intake Coordinator for Interim HealthCare®, you’ll manage a business that improves lives through quality, home-based care.

This position provides medical data entry to assist in centralized intake processes. Also assists in gathering pertinent patient/client, clinical and financial information to optimize customer satisfaction, as well as quality care.

Our Home Care Administrators enjoy some notable benefits:

• Competitive Salary
• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that values people and promotes work-life balance
• Online training, growth and ability to earn CEUs
• Tuition discounts through Rasmussen University
• 15 days of PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits

As an Intake Coordinator, here’s a big-picture view of what you’ll do:

• Communicates with patient/client and family regarding arrangements for the initiation of care/services.
• Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
• Actively promotes care/services to prospective patients/clients.
• Where permitted by law, receives verbal orders from physicians to initiate care/services.
• Collects and enters customer information into the management information system.
• Works in conjunction with clinical staff to adhere to standards of practice for nursing and applicable law and regulations.
• Actively participates as part of a high-performance work team to drive and manage change to deliver exceptional patient/client service.

• Completes other assignments as requested and assigned.

• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

A few must-haves for Home Care Administrators:

• Associate Degree in Business, Marketing, Healthcare or related discipline, or an equivalent combination of education and experience.
• Three (3) years relevant experience in medical services or clinical environment with knowledge of medical terminology including previous intake experience of at least one year preferred.
• Excellent leadership, communication, organizational, problem-solving and interpersonal skills

Why Work for Interim HealthCare?

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Home Care Administrators. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of Home Care Administrators who are making a genuine difference in the lives of others through the meaningful work they do.