Ability to operate radio or telephone equipment and/or console monitors. Provide assistance to customers, employees and visitors in a courteous and professional

\*Provide feedback through ongoing training, coaching, counseling, assessments setting challenging goals to improve employee performance through effective use

Minimum Field of Expertise: Secretarial or specialized clerical, including some administrative experience. Researches and gathers data for departmental reports;

*Customer Focused* Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships as well as gaining

Both jobs require answering the phone, taking customer information, filing, setting up appointments and may include some dispatching to our techs.