Maintains educational competency as required by state and federal regulations. Ability to interact effectively with residents, family members, visitors,

Receives and screens calls and visitors, and directs to appropriate staff members accordingly. Researches, organizes, prioritizes, prepares, and documents

Duties include computer familiarity, filing and recording information, handling incoming calls, emails, and errands. Answering and routing phone calls.

Answer the transferred calls and satisfy the customers queries with his or her best knowledge & experience. Data entry experience is required.

Handle first screening of all initial inquiry emails and phone calls professionally, providing accurate information about our treatment facility and levels of