Job Detail

Service Appointment Center - (Part-Time) Johnson Hyundai of Cary

Service Appointment Center - (Part-Time) Johnson Hyundai of Cary

Johnson Automotive

Cary, NC

Job ID : 4d5a45566d796e66512f537a7736396e73673d3d

Job Description :

Due to remarkable growth, Johnson Hyundai of Cary has the exciting opportunity to expand its team of Full Time and/or Part -Time, Service Appointment Coordinators.
We are seeking friendly, goal-oriented individuals with positive attitudes to fill open positions immediately. Bring your ambition and passion, and we will take care of the rest!
.

Johnson Hyundai of Cary is a member of Johnson Automotive, one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.
.

Essential Responsibilities:

  • Responding to inbound service calls and email leads;
  • Contacting and communicating with guests to identify their
automotive needs;
  • Responsible for tracking, responding to, and managing all Internet
service leads;
  • Monitors incoming email traffic and internet inquiries;
  • Develops guest prospecting file upon receipt of a lead;
  • Quotes pricing and automobile availability to guests within
department guidelines;
  • Schedules service appointments and pairs guests with Service Advisors if necessary;
  • Maintain and update notes and information in the customer database;
  • Keep abreast of new features and available accessories, and
translates their benefits to guests;
  • Direct guests to product information resources;
  • Maintain high customer satisfaction scores, gross averages and
monthly unit counts;
  • Develop career skills through regular training and instructions;
  • Research available vehicles and relevant products;
  • Learn, understand and abide by Federal, State and Local laws;
  • Some light clerical/scanning work;
  • Reports to Service Manager;
  • Other duties as assigned by management;
  • $15.00 - $17.00 per hour based on experience.


Job Requirements:

  • Minimum of 2 years of Service Appointment Coordinator experience is preferred;
  • Must be proficient with Microsoft Office, Internet, and CRM;
  • Professional appearance and strong written and verbal communication
skills;
  • Possess outgoing personality;
  • Have the ability to work both independently and as part of a team;
  • Must be able to multi-task in a fast paced environment;
  • A clean criminal background and a valid and active driver’s license;
  • Must be able to meet company’s employment requirements;
  • Flexible work schedule, including the ability to work on Saturday and Sunday;
  • Must pass a pre-employment drug test, background check and E-Verify.
.

Benefits:

  • Medical, dental and vision coverage available;
  • Paid vacation after one year of full-time service;
  • Basic life insurance, 401k with company match;
  • Employee discounts on vehicles purchases, parts and service;
  • Advancement opportunities;
  • Competitive Pay
.

Johnson Automotive is an Equal Opportunity Employer.

TAG2=SERVICE

Company Details :

Name : Johnson Automotive

Headquarter : Raleigh, NC

Revenue : Unknown / Non-Applicable

Size : Unknown

Type : Company - Private

Primary Industry : Vehicle Dealers

Sector Name : Retail & Wholesale

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Details

: Cary, NC

: 15 - 17 USD HOURLY

: Today

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