**We are currently hiring for full and part-time sportsbook positions at the Mountaineer Casino and Racetrack. $13/hour plus tips to start with potential to earn up to $20/hr!** + $2,000 sign on bonus (conditions apply).**

Caesars Sportsbook, America's leading sports book provider, has full and part-time openings at its sports books at the Mountaineer Casino, Racetrack & Resort in New Cumberland, WV. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.

Reporting to the Sportsbook Manager, you will be face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.

Why Join the Team:

• Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
• Flexible scheduling (nights, weekends, mornings, holidays, etc.)
• Advancement opportunities - come grow a career with us!
• $2,000 sign-on bonus (conditions apply) *

What You Will Do:

• Provide a top tier level of customer service that encourages customers to come back repeatedly
• Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
• Become familiar with our betting options and be able to strike up conversations with customers regarding those options
• Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
• Be a positive team member and work collaboratively with other team members and your leadership team
• Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
• Other duties as assigned

What You Will Need:

• Must have basic computer knowledge (Email, MS Excel, internet, etc.)
• Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
• H.S. Diploma, GED, or equivalent preferred
• 21+ years of age or older
• Successfully pass a drug screen and background check
• Able to obtain a gaming license from the Gaming Control Board and other jurisdictions where deemed necessary
• High level of customer service
• Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
• Present yourself in a professional manner
• Strong communication skills, both written and verbal
• Ability to do simple math
• Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board

Physical Requirements:

• Must be able to stand for extended periods of time
• Must be able to lift, pull or push 25 lbs.
• Must be able write for extended periods of time
• Must be able to twist, bend or reach with no significant boundaries
• This position may be exposed to a smoke-filled environment

Job Type: Full-time

Pay: $13.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Signing bonus
• Tips

COVID-19 considerations:
We adhere to all rules and regulations set forth in agreeance with the the Nevada Gaming Control Board. We provide employees with face coverings, masks, and hand sanitizer.

Application Question(s):

• Are you 21 years of age or older?

Experience:

• Customer service: 1 year (Preferred)
• Cash handling: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: One location

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