*** Bonus Rated Position***

The Store Director’s role is to assist and support the Administration Department – by managing the store to promote sales, achieves profit margins, labor goals and exceeds customer expectations. Responsible for the entire personnel in the store.

• Responsible for achieving budgeted financial and operating results for an assigned Supermercado El Rancho store.
• Maximize store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with the Grocery Operations Department, Purchasing Department & Sales, and Marketing Department plans.
• Responsible and accountable for the operation of the entire store, including achieving all financial merchandising, sanitation, state, and federal regulatory, training, and human resource objectives
• Develop a store management team to ensure consistent execution of Standard Practices and other policies and procedures.
• Serve as a model for customer service and other vital behaviors and instills this value in all associates.
• Creates an environment for continual learning and encourages an open dialogue among associates.
• Provides leadership and motivation within the store to promote a culture reflective of El Rancho Guiding Principles, Core Values and Vision Statement.
• Manages the operation of assigned store. Responsible for supervision of Assistant Store Manager and Cocina Manager, Cremeria Manager, Customer Service Manager, Grocery Manager, Produce Manager, Bakery Manager, Seafood Manager, and the Meat Market Manager.
• Responsible for providing direction and instruction to all other associates of assigned store.
• Reviews financial and operating results to determine where the store stands relative to budgeted sales, expenses, and payroll; share results with associates.
• Works with store associates to identify the root causes of issues and inefficiencies and develop plans for resolution.
• Assess staffing needs; interview and select store management and ensure store management can identify and select qualified candidates to meet their staffing needs; coordinates with the Operations Department, as necessary.
• Constantly interact with customers; remain highly visible. Monitors shrink and ensure that moneys are accounted for properly.
• Ensures that order and security controls are in place, consistent with standard practices. Visit competitors’ store to stay abreast of product and price offerings.
• Adhere to all company guidelines, policies, and standard practices.
• Other duties as assigned

Core Competencies:

• Business Alignment - Aligns the direction, products, services, and performance of a business line with the rest of the organization.
• Coaching & Mentoring - Enables co-workers to grow and succeed through feedback, instruction, and encouragement.
• Communication - Listens to others and communicates in an effective manner.
• Ethics & integrity - Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Leadership - Promotes organizational mission and goals and shows the way to achieve them.
• Planning & Organizing - Coordinates ideas and resources to achieve goals.
• Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
• Staff Management - Manages staff in ways that improve their ability to succeed on the job.
• Teamwork - Diplomatically handles challenging or tense interpersonal situations.

Executive or Senior Management

Degree:

High School Diploma or GED Equivalent

Years of Experience:

3+ Years

Note:

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 10 hour shift
• 12 hour shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Houston, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Retail management: 3 years (Required)
• Food safety: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Food Handler Certification (Preferred)

Work Location: One location

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