Warehouse/Office Assistant Description:

Play Well USA is a toy online retailer headquartered in Merrill, WI. We are a small/growing company whose focus is building a culture of excellence and a wholesome workplace environment. We are seeking a full time Warehouse/Office Assistant, who is driven, motivated, and willing to do a wide variety of office/warehouse tasks to support and maintain the day-to-day operations of the company. Pay starts at $13 per hour and will be commensurate with experience. Typical work week is 30-40 hours per week. Honesty, integrity and respect to all co-workers and customers is of the utmost importance.

Job Duties:

Office duties –

● Respond to customer inquiries and/or route to appropriate team members.

● Data Entry- to include google sheets and database entry

● Assist with producing shipping labels

● Gather statistical data from software to produce timely reports

● Assist with product returns

Warehouse duties –

● Help out with shipping and receiving when needed

● Package and print reports for daily outgoing mail shipment

● Support sets and/or the parts verification team as needed

● Assist with the sorting and placement of materials or items on racks, shelves or in bins according to organizational standards

● Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area when needed

● May also assist in maintaining inventory controls by recording amounts of materials or items received or distributed through a computer and in counting of physical inventory

● Assist with unloading of product containers when needed

Other duties –

● Support Management team as needed

● Assist other team members when needed

● Perform other related duties and assignments as required

Required Skills and Qualifications:

● Must enjoy and have the ability to do different tasks when asked.

● Multitasking and high attention to detail and accuracy in work are of utmost importance.

● LEGO product knowledge is helpful but not required - must be willing to learn.

● Thrive in a fast-paced environment and able to maintain quality

● Demonstrate commitment to both customer service and quality

● Must be dependable and professional - excellent attendance record

● Ability to follow directions

● Fast learner and the ability to retain what is learned

● Strong math skills.

● Strong verbal and written communication skills. Will interface with external customers through email.

● Strong organizational skills; detail oriented.

● Customer service skills. Experience in a retail-based environment is a plus.

● Basic computer skills, using email, database, word processing and spreadsheet software, Google products preferred. Instant communication software experience is a plus.

● PC skills - including Windows and Internet Browsers such as Google Chrome or Internet Explorer

● Ability to work independently, self-motivated or as part of a team

● General office skills

Requirements:

● High School Diploma or Equivalent

● Reliable Transportation

● 1 + years in related job duties and/or office/warehouse setting

Physical Demands and Abilities:

● Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear

● Occasionally lift and/or move objects 10-50lbs or more

● Frequently required to stand, walk, stoop, kneel or crouch

● Occasionally required to sit and climb or balance

● Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Merrill, WI 54452: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Computer skills: 1 year (Required)

Work Location: One location

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