Front of House

Highland Pub is a unique pub style restaurant with an eclectic, scratch-made menu.Highland Pub values having fun and creating memories that last a lifetime. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food to shine through to create memorable experiences for all of our guests.

Reports to: Manager on Duty

FOH JOB DESCRIPTION:

The FOH position consists of Hosts, Bussers, Runners, Servers and Bartenders. As a FOH position you may be asked to help cover other positions during your employment. These positions are the face of Highland Pub and have direct interaction with guests. The FOH position must be friendly, outgoing and possess good communication skills. Your individual personality should shine through – use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in personal appearance and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Job Responsibilities:

● Must be able to pass T.E.A.M liquor certification.
● Welcome each guest personally within 30 seconds.
● Communicate with guests using clear and enthusiastic words, tone and body language at all times.

Make guests feel appreciated through your actions.
● Work as a team with all Highland Pub personnel in order to maintain an effective atmosphere and an efficient food and beverage service.
● Work with others to keep all areas cleaned and stocked to Highland Pub’s standards at all times.
● Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of the bar and dining room following standard recipes.
● Ring drink orders into the computer immediately, collect money from guests for drinks served and make change.
● Arrange bottles and glasses to maintain an attractive display in agreement with Highland Pub’s standards.
● Wash and sterilize stemware.
● Be attentive! By anticipating your guest’s needs. Follow the half-full rule when offering another drink.

Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them.

● Learn your guests’ names and favorite drinks. This will make Highland Pub a special place for them.

Job Types: Part-time, Seasonal

Pay: $7.25 - $12.00 per hour

Benefits:

• Employee discount

Restaurant type:

• Bar
• Café
• Casual dining restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Ability to commute/relocate:

• Tilton, NH 03276: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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