Handle incoming telephone and email requests. Multiple forms of payments (cash, credit cards, invoice, etc.). Welcome customers and assess their needs.

Uses cases span service delivery, enterprise field, and enterprise repair. Drivers license may be required. Responsible for the implementation of strategic and

Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond

The Service Desk Technician II monitors the Service Desk phone queue, answers incoming calls, performs remote troubleshooting, directs unresolved issues to the

CPR and Phlebotomy Technician (PBT) certification preferred. Graduation from a Phlebotomy technical training program strongly preferred.