Must have certification in Basic Cardiac Life Support and Advanced Cardiac Life Support upon hire or receive certification within the new employee introductory

Provide technical and business knowledge support to the Customer Service team. 5+ years data mining / analysis experience. 401(k) with 5% employer match.

Observes and maintains records on patient care, condition, reaction, and progress. Administers prescribed medications, changes dressings, cleans wounds, and

Lead a team of customer service agents, ensuring that service level objectives are met and that agents are meeting performance targets.

Applicants must have a valid Minnesota drivers license. Answer telephone, mail, e-mail and in-house inquiries. High school or equivalent (Required).